How to Handle High Risk Drivers
The greatest risk management plans aren’t created overnight. They are carefully crafted, using previous examples to shape or eradicate the approach of the procedures. Planning a vision requires skill, patience, and time to create a near perfect policy. Automotive Fleet has reached out to 3 2016 Visionary Award members, who have added to a policy in order to make it more efficient, robust, and cost effective. Here were their responses:
Sustained Driver Training
A unanimous concept that all fleets should use, is the constant training of drivers. Training does not have to be on the road, it could even be something less stressful, such as an online module or discussion. By keeping drivers up to speed on the protocol, the chances of them remembering their training increases substantially.
Going hand in hand with Frequent Training, is Consistency. Drivers need to be trained at the highest level, every session, in order to ensure safe driving and proper decision making on the road.
Informing High Risk Drivers
Just because a Driver is High Risk right now, does not mean they will always be that way. An effective training method, is to remove the driver from their designated route. Then, make the driver come up with a list of the reasons they are high risk and what they can do to prevent them. This self-accountability helps the driver recognize their mistakes, and have the independence to correct them by themselves. By allowing a driver to self evaluate, it removes the “punishment” from the procedures and substitutes it with an opportunity to grow at their craft.